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Why is my transfer taking longer than usual?

Updated this week

Most UPI transfers are completed within 60–90 seconds.

However, delays may occur due to:

  • Bank processing queues

  • NPCI network checks

  • High transaction volumes

  • Routine security and compliance reviews

  • Additional information being required

If your transfer is under review, our team may contact you via the app or email. Please ensure your notifications are enabled and monitor your inbox.

You can also reach our support team:

  • Send us a WhatsApp message at +1 (555) 717-3627

  • In the App: Go to Settings > Support > Need Help to connect with us directly

  • Email us: Send an email to [email protected] for any inquiries or support needs

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