If you get an error like “Invalid Consumer ID,” it usually means one or more of your payment details is incorrect.
Please double-check:
Your SSS Number
Amount
From Date (MMYYYY)
To Date (MMYYYY)
Most common mistakes:
Incorrect date format (should be MMYYYY)
Entering the wrong amount (not matching the number of months)
Examples:
For 1 month (e.g., June 2025):
From: 062025
To: 062025
Amount: ₱2,200
For 2 months (e.g., June to July 2025):
From: 062025
To: 072025
Amount: ₱4,400