If you get an error like “Invalid Consumer ID” or "Incorrect Operator Type", it usually means that one or more of your payment details is incorrect. Please check the following carefully:
Details to double-check
Your SSS Number
Contribution Amount
From Date (MMYYYY)
To Date (MMYYYY)
Most common mistakes
Wrong amount: The minimum contribution changes depending on your salary. Most OFWs pay between ₱1,040 and ₱2,600 per month.
You can confirm at your nearest SSS office, Philippine Embassy, or POLO.
Or check the official SSS Contribution Table under Publications > Contribution Table.
If you have an SSS online account, log in and generate your PRN, which will show the correct monthly contribution amount.
Incorrect date format: Make sure you enter dates in MMYYYY format (e.g., June 2025 → 062025).
Mismatched number of months: The amount must match the number of months you’re paying for.
Examples
For 1 month (June 2025)
From: 062025
To: 062025
Amount: ₱2,200
For 2 months (June–July 2025)
From: 062025
To: 072025
Amount: ₱4,400