If your Beacon Money prepaid card is lost or stolen, you can immediately block the card in the app to prevent unauthorized transactions. Follow these steps:

1. Open the Beacon app.

2. Navigate to the “Money Account” section.

3. Select the option to block your card.

If you are unable to block the card through the app, please contact our customer support team right away. You can reach us in several ways:

• Chat with us: Use the chat box on our website.

• In the App: Go to Settings > Support > Need Help.

• Email us: Send an email to [email protected].

We’re here to assist you promptly and ensure your account remains secure.