If your transaction is rejected by the bank, only the payment gateway charges will be deducted from your refund. If the funds are not accepted by the beneficiary bank, the refund amount will be credited to your source account after deducting handling charges and applying the applicable Forex rate on the day of the refund.

We strive to be transparent about any deductions and ensure that you are informed throughout the process. If you have any questions or need assistance, our friendly customer support team is always here to help.