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How does Beacon handle disputes or chargebacks?
How does Beacon handle disputes or chargebacks?
Updated over a week ago

If you have a dispute or need to request a chargeback, please contact our customer support team. You can reach us through the following methods:

  • In-App Chat: Use the chat feature within the Beacon app or on our website for immediate assistance.

  • Email: Send an email to [email protected].

You have 90 days from the transaction date to raise an issue. Our team will work with you to resolve the matter promptly and efficiently.

We are committed to providing you with the best possible service and support. If you have any questions or need further assistance, our friendly customer support team is always here to help.

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