If your Beacon Money account verification is showing as pending, under review, or a message such as “Almost there!”, it means your application is being reviewed before your account can be fully activated.
1. “Almost there! Let’s fix a few things”
You need to take action.
This message means you need to resubmit your identity document(s) before we can complete your verification.
What to do:
Open the Beacon app.
Follow the instructions to resubmit your identity document.
Make sure the document is:
Valid and not expired
Clear and easy to read
Fully visible, including all four edges
Free from glare, blur, or obstruction
Submit the document for review.
Once you resubmit your document, your account will be reviewed within 24 hours.
Tip: Before submitting, check that the entire document is inside the frame and that all information is clearly visible.
2. “Almost there! Hang tight, your account is almost ready.”
No action is required from you.
This means your application has been approved, and your Beacon Money account is being prepared for activation.
What to do:
Your account should be ready to use within 24 hours.
You do not need to submit another application or contact support while your account is being prepared.
3. “Application Under Review”
No action is required from you.
This means we have received your application and our team is currently reviewing it.
Your application will be reviewed within 24 hours.
Please wait for the review to be completed. If we need additional information or documents from you, we will let you know through the Beacon app or by email.
Why can verification take longer than expected?
Additional review may be required for several reasons, including:
Your application requires additional security or verification checks.
Your identity document needs to be reviewed or resubmitted.
There is an issue with the information provided in your application, such as an address that needs to be corrected.
Your location or region is currently not supported by Beacon.
A duplicate Beacon Money account was created. Each customer can have only one Beacon Money account.