Skip to main content
All CollectionsBeacon Money
I ordered a new card, when will I receive it?
I ordered a new card, when will I receive it?
Updated over a week ago

You can expect to receive your new card within 1-3 weeks after confirming your order in the app. Unfortunately, we don’t offer live tracking at this time.

If you haven’t received your card after 3 weeks, please contact our customer support team via the chat option in our app or on the website. You could also directly reach us via email at [email protected]. We’re here to help and ensure you get your card as soon as possible.

Did this answer your question?